SHOPPING INFORMATION
The delivery charges are based upon the destination PIN Code and weight of the book(s), our smart e-commerce platform tells the exact amount once you are on CHECKOUT screen which is next to BILLING DETAILS section.
The delivery time is real quick except in LOCKDOWN period due to the global pandemic (COVID-19).
There is a sequence of events once you place the successful order which means payment should have received by us.
- Customer receive the order confirmation over email
- We make the order in Processing status
- Afterwards order goes to Shiprocket courier aggregator for customer delivery
- On Shiprocket platform, we process & pack the order which needs to be picked by the courier service
- Tracking link is also generated along with customer can track the order through TRACK ORDER option on the homepage
- Essentially customer receive the delivery
Yes, you receive the invoice over email after placing successful order.
PAYMENT INFORMATION
Wishlists are collections of desired products saved by customers to their user account, signifying interest without immediate intent to purchase.
Yes, you can If the order(s) haven’t been reached to “Processing” step, once it’s processed, you can not cancel the order.
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You can track your order using TRACK ORDER shown on top bar, you need to mention Order ID and Billing email, just hit the TRACK button, you should be able to see the live progress with the status.
